Having Trouble with the Job Fair Platform?
Scroll to find the platform to trouble shoot steps for iOS, Windows, computers, iPads, laptops and smart devices.
PC or Laptop (Windows)
- Microphone and Camera connected and working
- Using Chrome browser (Firefox or Microsoft Edge)
- Clear browser Cache (clear browser History)
- Chrome will ask permission to use your camera and microphone. Please accept both.
- Check Chrome Settings Permission for Chrome browser to use your camera. Insert these shortcuts into your browser window.
Camera settings: chrome://settings/content/camera?search=camera
Microphone: chrome://settings/content/microphone?search=microphone
MacBook or iMac
- Minimum iOS 11 (Update)
- Chrome Browser ONLY (do not use Safari)
- Alternative: Firefox browser
- Microphone and Camera connected and working.
- Clear browser cache
- Allow career fair to use camera and microphone.
- Check "Privacy & Security" and be sure microphone and camera are allowed for Chrome Browser (see below).
Unable to Connect on Mac (Special Instructions)
- Ensure Chrome browser webcam/mic permissions for https://abilityconnect.online are active
- Check Mac Preferences >> Privacy & Security
- Check "Privacy"
- Confirm Google Chrome is selected for Camera and Microphone
Smart Phone, Tablet, iPhone and iPad Users
iPhone or iPad
- Use Chrome browser
- Current iOS (Update)
Smart Phone or Tablet
- Use Chrome Browser
- Clear Browser Cache (open windows)
- Reconnect and allow camera use in Chrome if asked.