Frequently Asked Questions

If your question is not answered in the FAQ’s below, please contact support(at)

What technology do I need to participate in the career fair?

To attend the career fair you will need:

  • Desktop computer, laptop computer, tablet or smartphone
  • Webcam and Microphone
  • Chrome or Firefox browser (iPhone/iPad use Safari.)

Who sees my resume and contact information?

Your profile (contact details, resume, photo, etc) is shared among recruiters who attend career fairs. This happens AFTER the career fair has ended. Recruiters do not see your information before or during the career fair. Your information will not be shared if 1) you do not include it in your profile and 2) you do not register for a specific career fair.

Can I attend the Career Fair on behalf of my friend/associate/someone else?

Not recommended. This career fair provides an opportunity for Job Seekers to meet face-to-face with recruiters.

If I do not have a disability, can I still attend the career fair as a Job Seeker?

The career fair is for Job Seekers with disABILITIES.

How can I view or edit my job seeker information or upload my resume?

If you have not registered as a job seeker REGISTER HERE.

After logging in to your account, go to Job Seeker Profile.

How do I register for Upcoming Career Fairs?

Login to your job seeker account and click on Registration Information on your dashboard. See "Upcoming Career Fairs".

If you don't have a job seeker account: Sign up here.

What is "speech-to-text"?

Speech-to-text is a live, real-time captioning application. It helps people who are deaf or have hearing loss see the text of the person speaking.

Job Seekers can click the "Show Dictation" link to be able to see what the recruiter is saying in real time.

I can't login. What should I do?

If you have signed up, first try a password reset.

If you get a message that states "username does not exist", please try to sign up again. Be sure to check the spelling of your email address.

If you do not get a verification link email in your inbox or spam folder, contact us using the email on the verification page.

How do I connect with a Sign Language Interpreter?

When you attend the Online Career Fair, you will have have a choice of how you would like to participate. You can choose the option to talk to a recruiter with an ASL Interpreter.

When you connect with the recruiter, the recruiter is alerted and will make the connection with an interpreter.

Can I use my mobile phone for the career fair?

Yes. Mobile use is supported. However, we suggest a Tablet, Laptop or Desktop computer — a larger screen is probably a better experience.

If you are using an iPad or iPhone, please use Safari.

I can't open the Job Seeker Demonstration.

If you can't open the job seeker demo, please check these steps.

  1. Be sure you are logged in as a Job Seeker.
  2. Check your microphone and camera are connected and working.  You can also use your smart phone or tablet, but the computer is the best experience.
  3. Check that you are using Chrome as your browser. Click here for iPhone and iPad.
  4. Chrome will ask permission to use your camera and microphone. Please accept both.
  5. Clear your browser cache.


Go to TROUBLE SHOOTING for a full list of devices.

I have a different question.

If your question isn't answered here, please contact us at

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