Employer Connection Requirements

Requirements and fixes for common errors while connecting browsers to the ABILITY Job Fair Platform.

PC or Laptop (Windows)

  • Microphone and Camera connected and working
  • Using Chrome browser
  • Clear browser Cache (clear History)
  • Chrome will ask permission to use your camera and microphone. Please accept both.
  • Check Chrome Settings Permission for Chrome browser to use your camera. Insert these shortcuts into your browser window.

                               Camera settings:       chrome://settings/content/camera?search=camera
                               Microphone:               chrome://settings/content/microphone?search=microphone

If the above doesn't work, try using a Chrome Incognito Window. 

  1. Open Chrome.
  2. At the top right, click More More and then New Incognito Window.
  3. A new window appears. In the top corner, check for the Incognito icon Incognito.

MacBook or iMac

  • Minimum iOS 11 (Update)
  • Chrome Browser ONLY (do not use Safari)
  • Microphone and Camera connected and working.
  • Clear browser cache
  • Allow career fair to use camera and microphone.
  • Chrome Browser, check the camera in the right side of browser address box.

Blocking Camera Access

Error in chrom browser not allowing career fair
Chrome browser is blocking career fair.

Click Always Allow Camera Access

Click to allow use of camera for career fair.
Click to allow Career fair use of camera.

If the above doesn't work, try using a Chrome Incognito Window. 

  1. Open Chrome.
  2. At the top right, click More More and then New Incognito Window.
  3. A new window appears. In the top corner, check for the Incognito icon Incognito.

Network Requirements

Please share with your company's Tech Support. They may be able to help you connect on your company computer.

1. Agent Station (Recruiter Device) will need these firewall ports open (to VTCSecure’s IP address 104.196.56.201)

a. 80 / 443 - TCP - external web access - external access

b. 8443 - TCP - WebRTC socket - external access

c. 15060, 15061 - TCP - SIP/TLS internal call socket - external access

d. 15080, 15081 - TCP - SIP/TLS external call socket - external access

e. 16384 - 32768 - UDP - RTP socket - external access

2. Bandwidth Requirements per Agent Station (Recruiter Device)

a. 512K upload & download to ensure clear audio & video at CIF resolution 30 frames per second